Data Collection and Use
We collect personal information that you voluntarily provide to us when using our website or placing an order. This may include but is not limited to your:
- Email address
- Shipping and billing addresses
- Contact information
- Payment details
We use this information to:
- Process and fulfill your orders
- Communicate with you regarding your orders, shipping, and customer service inquiries
- Send you personalized offers, promotions, and newsletters (with your explicit consent)
- Provide a tailored and enhanced shopping experience
Traffic Data & Analytics
We may collect non-personal information, such as browser type, operating system, and device type, to understand how users interact with our website. We use advanced analytics tools, specifically Google Analytics, to gather traffic data, user behavior, and to track website performance. While this information does not directly identify you, it helps us improve our website and enhance your overall user experience.
Cookies and Similar Technologies
To improve your user experience and provide personalized content, we may utilize cookies and similar technologies. These may include pixels, web beacons, and tracking scripts. Cookies are small data files stored on your device that help analyze web traffic and recognize you when you visit our website. You have the option to disable cookies in your browser settings, but this may result in limited website functionality and a less personalized experience.
Data Storage and Protection
We take appropriate security measures to safeguard your personal information. Any data you provide to us will be stored in secure databases, state-of-the-art servers, and using strict access controls. Our security measures include but are not limited to:
- Encryption and anonymization techniques for storing and transmitting sensitive data
- Regular system updates and software patches
- Authentication protocols with strong passwords
- Physical and electronic access controls to limit data access within our organization
- Third-party vendors and subprocessors are contractually obligated to maintain strict data protection measures
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but assure you that we make every effort to protect your personal information.
Information Access & Correction
If you want to access, review, or correct the personal data we hold about you, please contact our customer support team. We will provide you with access to your personal information and make any necessary changes or updates promptly.
You have the right to request the deletion of your personal information under certain circumstances. If you wish to have your data permanently removed from our systems, please contact our customer support team. We will comply with such requests, provided it does not conflict with any legal obligations or legitimate business interests.
Objection to Processing
You can object to the processing of your personal data if you have legitimate reasons. Please let us know by contacting our customer support team, and we will assess your request in accordance with applicable laws and regulations.
We understand the importance of maintaining the privacy of your personal information. Unless required by law or for essential business purposes, GlowlyCosmetics does not share your personal data with third parties. We do not sell, trade, or otherwise transfer your personal information to external parties for marketing, advertising purposes, or any other unrelated activities.
We may share data with trusted third-party service providers who support our operations and help us deliver our products/services efficiently. These service providers have agreed to maintain the confidentiality and security of your personal data.
We want to ease your burden. Contact Us for any queries.